Privacy Policy
Last Updated: July 16, 2025
This Privacy Policy explains how Expert Exim Tech ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website at www.expertexim.com or use our services, workshops, and programs. We are committed to protecting your privacy and handling your personal data responsibly.
1. Information We Collect
We collect different types of information to provide and improve our services to you:
Personal Data:
This is information that can identify you. We collect it when you:
- Register for a workshop or program (e.g., your name, email address, phone number, city).
- Fill out an inquiry form on our website.
- Contact us directly (e.g., via email, phone, or WhatsApp).
- Make a payment (we collect payment confirmation details, but generally do not store full credit card or bank account numbers — these are handled by secure payment gateways).
Usage Data:
This is information about how you access and use our website. It may include:
- Your computer's Internet Protocol (IP) address.
- Browser type and version.
- Pages you visit on our website.
- Time and date of your visit.
- Time spent on those pages.
- Unique device identifiers and other diagnostic data.
Other Information:
We may also collect information you provide in surveys, feedback forms, or during interactions with our team.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To Provide Services: To manage your registration, process payments, and deliver the workshops, programs, and content you have signed up for.
- To Communicate with You: To send you important updates, program schedules, workshop materials, and respond to your inquiries.
- For Marketing & Promotions: To send you information about our other programs, upcoming events, and special offers that might interest you, based on your consent or legitimate interest. You can opt-out of marketing communications at any time.
- To Improve Our Services: To understand how our website and programs are used, analyze trends, and make improvements to our content, services, and user experience.
- For Analytics & Research: To perform data analysis, identify usage patterns, and conduct research to enhance our business strategies.
- For Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Share Your Information
We may share your information in the following situations:
- With Service Providers: We may share your data with trusted third-party companies and individuals who help us operate our website, process payments, manage events, or provide other services on our behalf (e.g., hotel venues, payment gateways, IT support). These third parties are obligated to protect your information.
- For Legal Reasons: We may disclose your Personal Data if required by law, court order, or government request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: If Expert Exim Tech is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred as part of that transaction. We will notify you before your Personal Data is transferred and becomes subject to a different Privacy Policy.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Data Security
The security of your Personal Data is very important to us. We use various technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
5. Your Data Protection Rights
You have certain rights regarding your Personal Data:
- Access: You can request a copy of the Personal Data we hold about you.
- Correction: You can ask us to correct any inaccurate or incomplete Personal Data.
- Deletion: You can request that we delete your Personal Data, subject to legal obligations.
- Objection: You can object to the processing of your Personal Data in certain circumstances.
- Withdraw Consent: If we are processing your data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like pixels and web beacons) to track activity on our website and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website.
7. Links to Other Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our services are not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will also update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: grow@expertexim.com
- Phone: +91 9326129216
- Address: Vashi, Navi Mumbai